: ₹20,000 - ?30,000 CTC per month (Based on exp and package)
Work Days 5 Days a Week (Saturday & Sunday Off)
Shift
: Night Shift (6 PM - 3 AM)
Responsibilities:
Handle inbound and outbound customer calls
Deliver exceptional service and ensure high customer satisfaction
Accurately document customer interactions in the system
Meet individual and team performance targets (KPI driven)
Follow process guidelines and maintain quality standards
Collaborate with internal teams to resolve customer concerns
Requirements
Recent Graduates with Excellent communication skills and Candidates with
2 - 3 years of experience in BPO voice process
Graduation in any discipline (mandatory)
Strong communication and problem-solving skills
Willingness to work Night Shift (6 PM - 3 AM)
Customer-focused and good interpersonal skills
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Application Question(s):
Do you have Provisional or Consolidated certificate?
Education:
Bachelor's (Required)
Experience:
International voice process: 2 years (Required)
Shift availability:
* Night Shift (Required)
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