Us Voice Support

Year    KL, IN, India

Job Description

US Voice Support



Location

: Kochi, Infopark



Qualification:

Graduation (Mandatory)



Experience: Candidates with

2 - 3 years of experience in BPO voice process



Salary

: ₹20,000 - ?30,000 CTC per month (Based on exp and package)



Work Days 5 Days a Week (Saturday & Sunday Off)

Shift

: Night Shift (6 PM - 3 AM)



Responsibilities:



Handle inbound and outbound customer calls Deliver exceptional service and ensure high customer satisfaction Accurately document customer interactions in the system Meet individual and team performance targets (KPI driven) Follow process guidelines and maintain quality standards Collaborate with internal teams to resolve customer concerns

Requirements



Recent Graduates with Excellent communication skills and Candidates with

2 - 3 years of experience in BPO voice process

Graduation in any discipline (mandatory) Strong communication and problem-solving skills Willingness to work Night Shift (6 PM - 3 AM) Customer-focused and good interpersonal skills
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Do you have Provisional or Consolidated certificate?
Education:

Bachelor's (Required)
Experience:

International voice process: 2 years (Required)
Shift availability:

* Night Shift (Required)

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Job Detail

  • Job Id
    JD4545780
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year