Zyga Solutions Pvt. Ltd. is a rapidly growing healthcare service provider specializing in medical billing, clinical QA, patient intake, and revenue cycle management. We support US-based healthcare organizations with end-to-end operational excellence, accuracy, and compliance.
We are seeking a dynamic
US Operations Manager
to lead our operational teams, ensure performance excellence, and drive process efficiency in alignment with client goals.
Key Responsibilities
Oversee daily operations of multiple US healthcare projects, ensuring adherence to client SLAs and company KPIs.
Lead, mentor, and motivate team leads and associates to deliver consistent quality and productivity.
Collaborate with US-based clients and internal stakeholders to identify gaps, optimize workflows, and implement corrective actions.
Monitor operational metrics and generate performance and quality reports for leadership review.
Ensure compliance with HIPAA and client-specific process requirements.
Support transition of new processes and establish SOPs for seamless execution.
Qualifications
Bachelor's degree required; MBA or equivalent preferred.
3+ years of experience in
US healthcare operations
(medical billing, RCM, intake, or QA preferred).
Proven leadership experience in managing large teams and multiple client accounts.
Excellent communication, analytical, and decision-making skills.
Strong understanding of US healthcare processes, payer systems, and compliance standards.
Job Types: Full-time, Permanent
Pay: ?35,000.00 - ?50,000.00 per month
Benefits:
Paid time off
Provident Fund
Work Location: In person
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