Job Description

Job Title: US Operations Lead

Location: Remote, Full-Time (India)

Shift Timing: 7.00 PM IST - 3.30 AM IST (5 days a week)

Experience: 8+ yrs.

Note: Our team will only review profiles of candidates who have prior experience in US Software Development or US IT Staffing companies. Candidates from other industries will not be considered.

We are seeking candidates who are available to join immediately or within 30 days.

About the Role:

We are seeking a seasoned

US Operations Lead

with 8+ years of experience to oversee and streamline operational activities across our US business functions. The ideal candidate should have prior experience in the

US software development or staffing industry

and will be responsible for coordinating with internal teams and building strong relationships with client managers. This is a key leadership role requiring excellent organizational, communication, and coordination skills to ensure efficient day-to-day operations and client satisfaction.

Key Responsibilities:

Coordinate and manage day-to-day operations across HR, administration, recruitment, and accounting teams. Act as the primary point of contact between internal departments and client managers in the US. Ensure smooth communication and collaboration across functional teams to meet business goals. Regularly meet with client managers to understand their needs, gather feedback, and maintain strong relationships. Monitor operational performance and identify areas for process improvement. Maintain accurate documentation and reporting related to operational activities.

Skills and Qualifications:

Minimum 8 years of experience in operations, with a strong background in

US-based software development or staffing companies

. Proven experience coordinating across HR, recruitment, administration, and accounting functions. Exceptional organizational and multitasking skills to handle complex processes. Strong decision-making and problem-solving abilities under pressure. Strong verbal and written communication skills in English. Ability to build and maintain professional relationships with clients and internal teams. Detail-oriented with strong organizational and problem-solving abilities. Experience managing budgets, KPIs, and performance improvement initiatives. Proficient in using productivity and collaboration tools. A track record of achieving measurable results in fast-paced environments. Experience working with remote teams or in a distributed work environment. Familiarity with US labor laws, recruitment practices, or accounting processes is a plus.
Job Type: Full-time

Benefits:

Health insurance Life insurance Provident Fund Work from home
Schedule:

Night shift
Experience:

US operations: 4 years (Required) US IT Recruitment: 5 years (Required)
Shift availability:

Night Shift (Required)
Work Location: Remote