to support our US-based healthcare operations. The role involves working with scheduling data, performing audits, and reporting discrepancies to ensure operational accuracy.
Key Responsibilities:
Work with scheduling data across healthcare CRM/EMR platforms to extract reports and identify discrepancies.
Conduct audits to flag issues such as missing, incorrect, or misaligned visit entries.
Add tasks and notes in the system as required, based on audit findings.
Report identified issues to backend operations and clinical teams for correction.
Maintain clear documentation of audit results and support operational reporting.
Requirements:
Excellent attention to detail with strong analytical skills.
Strong written communication skills.
Familiarity with Microsoft Excel and process documentation.
Ability to manage multiple priorities in a structured, fast-paced environment.
Willingness to work night shifts (aligned with US time zones - PST/EST).
Preferred Qualifications:
Prior experience supporting US-based clients or teams is an advantage.
Graduate in any non technical stream
High attention to detail and a go getter attitude
Exposure to healthcare operations or scheduling workflows is an advantage.
Familiarity with CRM/EMR systems used in healthcare settings is an advantage.
Job Type: Full-time
Pay: ?25,000.00 - ?43,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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