Job Description

:
Job Opportunity: Banking Operations Process Executive
About the Client:
Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments.
:

• Updating and maintaining customer account information in client applications.

• Handling the Bank's branch requests and nurturing relationships.

• Addressing ad-hoc requests and escalations in a timely manner.

• Reviewing and completing daily work inflow from commercial bankers, bank customers, and prospects.

• Demonstrating willingness to learn with limited training and possessing complete knowledge of unique client databases/applications.

• Meeting/exceeding customer SLAs/expectations in terms of quality & TAT.

Requirements
Requirements:

• Any graduate with 0 to 6 months of work experience in the international banking industry.

• General awareness of international banking products and services.

• Willingness to work night shifts (6 PM IST to 4 AM IST) - No rotational or day shift.

• Location - Mumbai.

• On-site work.

• Attention to detail.

Skills Required