Job Description

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Job Title:SPE/SME/TL- (Loss Mitigation and Escrow)
Location: Hyderabad
Experience: 1.5 - 8 Years
Shift: US Shifts | Work From Office
Notice Period: 30 to 45 days
Job Summary:
We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance.
Roles and Responsibilities:
Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes.
Monitor daily operations, ensure workload distribution, and track individual performance.
Manage client communications and handle process escalations.
Conduct regular coaching sessions and performance appraisals.
Ensure compliance with investor guidelines and US mortgage regulations.
Analyze reports and implement process improvements to enhance quality and efficiency.
Collaborate with cross-functional teams and support business continuity plans.
Requirements:
Minimum 1.5+ years of experience in US mortgage
Strong understanding of escrow servicing and loss mitigation processes.
Proven ability to lead, mentor, and manage team performance.
Excellent communication and stakeholder management skills.
Experience in working with clients from the US mortgage servicing domain.
Comfortable with night shift operations and work-from-office requirement.

Skills Required