Job Description

REQUIREMENTS / RESPONSIBILITIES

Key Responsibilities: + Make up to 150 calls per day to prospects in the US healthcare industry.
+ Promote NPLMED services such as Payment Posting, Denial Management, AR Follow-Up, Charge Entry, and more.
+ Apply the 5W principle in every conversation to deeply understand client requirements and decision-making process.
+ Coordinate with clients once they agree to buy services - send confirmation emails, follow up for appointment scheduling, and ensure smooth onboarding.
+ Maintain timely follow-ups until the appointment is confirmed and scheduled.
+ Learn and master techniques to convince and convert customers over the phone.
+ Utilize Sales Navigator, CRM, and email tools to track leads and follow-ups efficiently.
+ Collaborate with internal teams to ensure client expectations are met post-sales.
+ Achieve and exceed weekly/monthly sales and appointment-setting targets.

MUST HAVE

Requirements: + Excellent English communication skills - both verbal and written.
+ Strong persuasive and negotiation abilities to close leads on calls.
+ Comfortable making high call volumes (up to 150 calls/day).
+ Knowledge of Sales Navigator, CRM tools, email writing and follow-up etiquette.
+ Positive, energetic, and target-driven attitude.
+ Ability to work independently, stay organized, and manage multiple prospects simultaneously.
+ Prior experience in US healthcare/medical billing sales is a plus.