Job Description

Immediate Hiring Freshers Only

Customer Service Associate | US Healthcare Voice Support

Location:

Airoli, Mumbai (Work from Office)

Shift:

Night Shift | 5 Days Working

Eligibility:

Freshers / Recent Pass-outs


Job Overview


Kickstart your career in

US Healthcare Voice Support

!

An excellent opportunity for

freshers with strong English communication skills

to begin their journey in the BPO industry.


Key Responsibilities


Handle inbound & outbound customer calls. Resolve queries with professionalism & accuracy. Maintain call records & follow SOPs. Achieve performance metrics (Quality, Accuracy, CSAT). Communicate effectively & actively listen to customers. Work in rotational shifts. Upsell/cross-sell services when required.

Eligibility Criteria

Education:

12th Pass / Graduate (Freshers welcome).

Not Eligible:

B.Tech, M.Tech, MCA, MBA, BCA, Hotel Mgmt., and other specialized/technical degrees.

Skills:

Excellent verbal English communication (mandatory).

Mandatory:

Valid PAN Card required during hiring process. Prior BPO experience is an added advantage.

Hiring Process


Virtual Interview invite shared on WhatsApp. Quick joining documentation for faster onboarding.

Apply Now & Start Your Career in International Voice Process!

HR Khushi 9389460353