Us Healthcare Customer Associate

Year    UP, IN, India

Job Description

Location: Noida sector 16 / Hybrid Modal

Shift: US Night Shift

Experience: 0-4 year (

Strong communication skills

i

s must

)

Industry: Healthcare / Hospital Outreach / Medical Services

Qualification:

B.Sc (Biology/Medical Sciences) or B.Pharma (preferred)

MBA (Marketing / Digital Marketing) desirable

About the Role

We are looking for dynamic and articulate individuals with strong medical understanding and

excellent English communication skills

(preferably

US accent

) to join our Healthcare team. The role involves connecting with CMOs, Doctors, HODs, and healthcare decision-makers in the US to create awareness about Sevaro's services and generate high-quality leads.

This role is a blend of telecalling + email outreach + LinkedIn communication + digital marketing to build B2B relationships with hospitals and healthcare stakeholders.



Key Responsibilities

1. Telecalling & Client Outreach

Make outbound calls to Doctors, CMOs, Medical Directors, and Hospital HODs in the US market

Educate prospects about Sevaro's telemedicine and clinical solutions.

Conduct initial qualification to identify potential partnership opportunities.

Maintain high call quality with a confident, polished, and professional tone.

2. Email & Digital Communication

Draft and send structured email outreach sequences to potential clients.

Follow-up through emails and maintain a high engagement rate.

Create personalized communication for decision-makers.

3. LinkedIn Lead Generation

Connect with and message healthcare professionals on LinkedIn.

Build relationships and nurture leads through strategic touchpoints.

Manage company LinkedIn outreach activities, including content sharing.

4. Marketing & Coordination

Work with the digital marketing team to run DM campaigns targeting US hospitals.

Maintain records of leads, follow-ups, and pipeline status in CRM tools.

Support the team in preparing decks, proposals, and presentations.

5. Reporting & Performance

Achieve daily/weekly outreach targets (calls, emails, connections).

Maintain updated reports on lead status, call notes, and conversion progress.

Participate in regular training on US healthcare ecosystem and service offerings.

Required Skills & Competencies

Excellent English communication skills; US accent preferred. Strong understanding of medical terminology or clinical workflows. Ability to confidently speak with senior healthcare professionals. Knowledge of email etiquette, LinkedIn outreach, and digital communication. Good research skills to identify and qualify prospective institutions. Ability to work night shifts aligned to US time zones. Basic understanding of CRM tools is a plus.

Why Join Us

Work directly with global healthcare leaders. Opportunity to grow in Business Development + Healthcare domain. Attractive incentives based on performance. Training provided for US healthcare communication & sales.
Job Types: Full-time, Permanent, Fresher

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4951432
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year