. The candidate must have prior hands-on experience specifically in
US car rental operations
, with strong knowledge of booking, modifications, cancellations, and customer handling as per US standards.
Key Responsibilities
Handle end-to-end
US car rental bookings
(new bookings, modifications, cancellations)
Assist US customers with vehicle availability, pricing, and rental policies
Manage reservations through US car rental systems and portals
Coordinate with vendors and rental partners as per process requirements
Resolve customer queries related to pickup, drop-off, extensions, and charges
Maintain accurate booking records and follow MIS/reporting guidelines
Ensure compliance with US rental policies, SLAs, and quality standards
Required Skills & Qualifications
Minimum
1-3 years of experience
in
US Car Rental Process
(mandatory)
Strong understanding of
US market, time zones, and customer handling
Excellent English communication skills (verbal & written)
Experience with US car rental tools/systems is an advantage
Ability to work in
night/rotational shifts
Preferred Candidate Profile
Candidates
residing near Burari, Delhi
will be preferred
Immediate joiners preferred
Detail-oriented with strong problem-solving skills
Stable career background in US process (car rental only)
Job Type: Full-time
Pay: ₹30,000.00 - ₹65,000.00 per month
Work Location: In person
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