Job Description

Description

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Review, Analyze and assess carrier/broker documentation for processing insurance billing



Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees



Generate and send the invoices to customers via Mail/E-mail



Handle undelivered invoice exceptions in timely manner



Following SOPs Client/Carrier specifications and adherence of all statutory requirements



Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies



Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes



Develop a sound understanding of the Billing Process along with the related upstream and downstream process



Maintain Quality and Turnaround standards.



Participate and contribute in potential process improvement areas



Ensure ongoing, effective relationships with stakeholders (Internal/external).



Key Skills required for the job



Communication Skills - Business Writing and Verbal



MS Excel



Eye for Detail



Logical Thinking



Interpersonal Skills

Qualifications

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.Qualifications: Any Graduate



Knowledge: Good understanding and knowledge of MS office (Especially MS Excel)