Job Description

Title: US Benefits Specialist

Location: Hyderabad/ Pune/ Chennai/ Mumbai/ Bangalore

Shift: UK Shift

Skills: Min 3+ years of relevant experience working for US Benefits



Key Responsibilities



. Serve as the subject matter expert for the PeopleSoft US Benefits module.

. Configure, maintain, and troubleshoot PeopleSoft Benefits Administration, including Open Enrollment, Life Events, Eligibility Rules, ExceltoCIs, SPP and Interfaces.

. Collaborate with HR, Payroll, IT, and external vendors to ensure accurate and timely benefits processing.

. Analyze business requirements and translate them into functional specifications and system configurations.

. Support system upgrades, patches, and testing related to Benefits functionality.

. Develop and maintain documentation, including process flows, configuration guides, and user manuals.

. Provide end-user support and training for HR and Benefits teams.

. Ensure compliance with US federal and state regulations related to employee benefits.

. Participate in data audits, reporting, and analytics to support strategic decision-making.

. Troubleshoot issues

. Report problems to the CIO's Office

. Work with the CIO's Office to resolve issues

. Create Change Requests as required

. Communicate system changes (including set-up) and requirements within HR and to others as appropriate

. Review content in KMC team and provide updates/corrections

. Conduct regression tests

. Conduct data integrity checks

. When a data issue is discovered or reported, determine the extent of the issue across the population and ensure all the data is updated

. Work with business unit representatives and the HR community to resolve data issues

. Work with payroll to resolve discrepancies between the HR system and payroll system

. Promote further understanding of data and computations



Key Objectives & Deliverables



. Understand our US Benefits HR Systems and be able to explain it to others

. Understand and show ownership in achieving the objectives of productivity, quality and resolution

. Provide an effective partner experience at every contact by focusing on support, resolution and courtesy



Job Requirements

Experience



. 3+ years of hands-on experience with PeopleSoft HCM, specifically in Benefits Administration.

. Strong understanding of US employee benefits programs, including health, dental, vision, life insurance, FSA/HSA, COBRA, and 401(k).

. Experience with PeopleSoft tools such as Query Manager, Component Interfaces, and Integration Broker.

. Excellent analytical, problem-solving, and communication skills.

. Ability to work independently and manage multiple priorities in a fast-paced environment.



Job Competencies

Functional/Technical



. Proficiency in Systems and Tools

. Experience/knowledge of PeopleSoft US Benefits module

. Experience with MS Office tools (especially Excel)

. Business Analysis

. Proficient in the English Language (written and spoken) is required



Behavioral



. Analytical Thinking

. Problem Solving/Decision Making

. Customer Focused

. Communication and Interpersonal Skills

. Action Oriented

. Team Building

. Detail-oriented

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.