Job Description

Responsibilities

Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed

Requirements and skills

Proven work experience as a Salon Receptionist, Front Desk Representativeor similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma
Job Type: Full-time

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person