Urgent Requirements For Graduate And Under Graduate Location:pimpri Chinchwad

Year    MH, IN, India

Job Description

We are looking for for Graduate and under graduate for our Customers handling team. The role involves handling customer interactions, resolving queries, supporting financial transactions, and ensuring a smooth customer experience. The ideal candidate should have strong communication skills, basic financial knowledge, and the ability to handle customers with professionalism and empathy.

Key Responsibilities:



Handle inbound and outbound calls, emails, and chats related our services. Resolve customer queries regarding loan applications, EMIs, repayments, account statements, and financial transactions. Guide customers on product features, eligibility, and documentation requirements. Ensure accurate data entry and maintain records of customer interactions. Escalate unresolved issues to the concerned departments and follow up until closure. Maintain high levels of customer satisfaction by delivering prompt and effective service. Adhere to company policies, compliance, and regulatory requirements.
Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹26,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4309660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year