Job Description

Job description

Tech Mahindra is hiring for Voice process at Airoli Location

Designation

- Customer Service Executive

Roles & Responsibility:

Handling customer queries via calls,

Identify and assess customer's needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:

Good English communications skills

Ability to listen and active problem-solving skills.

Good interpersonal skills

Required Candidate profile:

Education & Experience: Any Graduate Fresher or Experience (minimum 12 months on paper)

Languages: English, Hindi, Marathi / Kannada/Bengali/ Tamil/ Telugu

Working location:

Tech Mahindra Ltd. Airoli

Work from office

Shift Timing: 8am-9pm any 10 hours for Male/Female

Five days working & two rotational week offs.

Age: 18-35 years

HR Contact Person:

HR Priyanka: 8689948557 (Call/WhatsApp) or send your CV on priyanka.gurav@techmahindra.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹17,900.00 - ₹19,700.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Work Location: In person