Job Description

Job Title: Telecaller
Location: Near VR Mall, Vesu, Surat
Job Type: Full-time
Experience Required: 1+years
Job Overview:
We are seeking a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and promoting company products or services in a professional manner.
Key Responsibilities:

• Make outbound calls to prospective customers and explain company products or services.
• Handle inbound inquiries and provide accurate information to customers.
• Maintain a record of customer interactions, feedback, and follow-ups.
• Achieve daily/weekly/monthly targets as assigned by the team leader.
• Build and maintain positive relationships with customers to ensure satisfaction.
• Report daily call status and performance to the supervisor.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to handle customer queries confidently and politely.
• Basic knowledge of MS Office and data entry.
• Fluency in [English/Hindi/Gujarati - mention as per requirement].
• Positive attitude and willingness to learn.

Education:

• Minimum HSC or Graduate in any field.

Salary:

• As per company standards.

Skills Required