Job Description

Dear Candidate, Greetings From Monalisa HR Team..!! We have an Urgent opening for the position of \' Field Service Engineer \' for One of our reputed clients @ their Chennai & Trichy - Tamil Nadu location, on our company payroll \' M/s. Monalisa Manpower Management LLP \'. Rolls - Off-Rolls Company Name:- Monalisa Manpower Management LLP Job Location:- Chennai & Trichy Tamil-Nadu Title: Field Service Engineer / Service Engineer Department: Fuel Dispensing Unit & Retail Outlet Automation Services Location: Field Reporting to: Area Service Manager (ASM) / Area Service Controller (ASC) Positions:- 2 Rolls:- Off-roll /TPC. Please apply who resides nearer to the vacant location. Educational Qualification: - Diploma & Degree in Electrical / Electronics / EXTC / Mechanical Salary Range: - Salary In between 15k-30k gross salary or depend upon interview evaluation. Experience:- Experience More than 02 Years Job Nature:- Full Time / Work on Field. Language:- English, Hindi, Tamil- Local Language ( Mandatory). Purpose of Position: Perform installation, repair and maintenance tasks on equipment and infrastructure at customer/partner sites primarily the retail fuel outlet. Flexibility is required to address customer needs, identify the problem at site and ensure timely completion of the Job in a safe and secure manner. Key Responsibilities: Ensure that all activities are carried out safely in accordance to all relevant country-specific Health & Safety legislation and Gilbarco Veeder Root HSE policy/procedures. The associate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns. Ensure that all training and qualifications necessary to perform work tasks are identified in a timely manner and that no activities are undertaken without suitable competence. Carry out preventive maintenance jobs as per schedule. Carry out breakdown jobs assigned by the ASM. Update spares requirement to ASM. Collect the spares from courier office / Service centre and resolve the complaint immediately on receipt of spares. Ensure resolution of complaints in the 1st visit itself. Return defective spares to stores within 7 days of closure of complaint. Return unused ok spares immediately to the stores department. Provide feedback to the CSD immediately after closure of complaint. Submit all Breakdown service reports to ASM/Stores and Preventive maintenance reports to Commercial Executive on a weekly basis. Report non-compliance issues if found being practices in the system to supervisor or use Speak up opportunity provided by the company. Measures of Performance Customer Service Level Agreement (SLA) (achievement %) First Time Fix (FTF%) Backlog (minimize) Jobs per day (work in field) Safety and Compliance Personal Qualifications & Experience Diploma in Electronics/Electrical /Mechanical Engineering. with good knowledge of working on Computers Experience / Knowledge Previous experience in field based technical service work. Experienced in mechanical, electrical and electronic fault-finding techniques. Specific Skills - Excellent communication skills in applicable local language. Basic knowledge of English Computer literacy Domain: Fuel dispenser; Automatic Tank Gauging; Forecourt controller; Automation; Electronic Payment; Point of Sale; Back Office; software and hardware components PERSON SHOULD BE WILLING TO JOIN IN 07-10 DAYS\' TIME OR IMMEDIATE JOINER. Request for interested candidates; please share your updated resume with us below Email-ID [HIDDEN TEXT] , also candidate can reach us on 9029895581 . Current /Last Net in Hand - Salary will offer based on interview /Technical evaluation process-- Notice Period & LWD was/will be - Reason for Job Change - Total Years of Experience in Specific Field - Regards, Monalisa Group of Service HR Department

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