Job Description

Key Responsibilities:
Front Desk Management:

• Serve as the first point of contact for visitors and clients.
• Maintain a welcoming and professional reception area.
• Manage visitor logbooks and issue visitor passes.

Telephone Operations:

• Handle and route incoming and outgoing calls efficiently
• Manage a high volume of calls, ensuring prompt and courteous communication.
• Record and relay messages accurately to concerned individuals or departments.

Administrative Support:

• Manage courier services, postal deliveries, and outgoing mail.
• Maintain an organized schedule for meeting rooms and appointments.
• Assist in basic administrative tasks as required by the management.

Client Interaction:

• Address client inquiries and direct them to the appropriate department.
• Ensure smooth coordination between clients and internal teams.

Qualifications and Experience:
Educational Qualification:

• Graduate in any discipline.

Experience:

• Minimum of 1 years of experience as a receptionist or telephone operator in a professional setting.

Skills:

• Excellent communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency MS Office (Word, Excel, Outlook).
• Pleasant demeanor and professional attitude.

Skills Required