Job Description

HELLO!!!!
We have urgent requirement of SHIFT MANAGER-with one of the leading QSR CHAIN.
Location Bangalore-: HSR LAYOUT
SKILLS NEEDED FOR SHIFT MANAGER :
- Team Leadership:
Assign tasks and manage crew deployment for optimal productivity.
Supervise team performance and provide real-time feedback.
Support new team member onboarding and on-the-job training.
- Customer Experience:
Monitor customer service standards and step in to resolve any guest issues.
Maintain store ambience and service consistency.
- Operations Management:
Conduct shift handovers and daily opening/closing checklists.
Ensure compliance with health, safety, and cleanliness regulations.
Manage cash handling, daily reconciliations, and POS accuracy.
- Inventory & Maintenance:
Track consumption during shifts and report discrepancies or needs to the Store Manager.
Ensure all equipment is functioning and coordinate minor troubleshooting.
ESSENTIAL SKILLS :
- Leadership
- Operational management
- Customer service
- Decision making
- Communication
- Training and development
- Inventory oversight.
- Food safety and quality control.
JOB ROLE :

• Supervise team members to ensure smooth shift operations
• Deliver excellent guest service in line with Tim Hortons standards
• Handle guest complaints and resolve issues professionally
• Open or close the store, including managing cash and deposits
• Train, coach, and motivate team members during shifts
• Ensure cleanliness and food safety protocols are strictly followed
• Monitor product levels and assist in inventory control
• Ensure timely preparation and delivery of food and beverages
• Assign tasks and manage staff schedules during the shift
• Communicate shift updates and issues to management.

NOTE - ONCE YOU GO THROUGH THE JOB DESCRIPTION JUST REVERT ME BACK IF YOU'RE INTERESTED.
Please reply with your updated resumes on-
divyahpconsultant@gmail.com
or call on-9616105504