Job Description

Ensures areas of responsibilities are maintained with high level of cleanliness

. Maintains daily, super cleaning and periodical cleaning of rooms

. Coordinates Single Entry System with Room Service, Laundry, Maintenance, Florist and Front Office

. All lost and found articles are reported immediately to the desk coordinator

. Ensures all Housekeeping equipments are maintained properly

. Ensures that there is adequate equipment's and that they are in working condition

. Ensures that all soiled linen and garbage is removed in time

. Requisitions for all stocks required for the floor, i.e. amenities, linens, cleaning supplies and materials weekly

. Maintains pantries with par stock of linen, household cleaning supplies and guest request items

. Ensures guests special requests are delivered and then returned to the department

. Supervises and keeps records of various task that have been completed

. Report linen deficiencies that require immediate attention to linen room.

. Continuously follow up on reported maintenance requests.

. Immediately report to senior housekeeper any loss or damage of furniture, fixtures or equipment.

. Ensures the cleanliness and maintenance of all public areas and Food & Beverage outlets.

. Provides continuous on the job training, specially cleaning of new equipment and gadget in the guest rooms.

. Receive and record complaints from the guests, follow up with maintenance department and ensure immediate rectification.