The Support team is responsible for applications within State Street that records Investor information and transactions, and automates fee
calculations for NAV Accounting/Allocations for Hedge & Private Equity funds. The role will involve dealing with daily queries from all department
s within the Alternate Investment Division, and either providing resolution, or escalating the issues to the Development Team. The candidate may
also work with the Business and Technology teams to help define the requirements for new projects and verify that the delivered functionality meets
those requirements. A successful candidate will have the opportunity to develop an in-depth knowledge of Hedge fund and Private Equity structures
. Take responsibility for the quality of service to Users based on tickets received in from Business
. Address application issues and queries that come via tickets, emails, phone calls and automated
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