Job Description

Key Responsibilities

1. Distributor Training & Enablement

Design and deliver structured training programs for new and existing distributors.

Build distributor capability in sales process, ROI management, DMS usage, inventory planning, and trade engagement.

Periodically assess distributor performance and implement corrective training interventions.

2. Coaching of ZSMs

Work closely with ZSMs to coach on planning, execution, team handling, and analytical review of business KPIs.

Conduct regular capability assessments and one-on-one coaching sessions.

Support ZSMs in building a high-performance culture within their zones.

3. Productivity Training for TSMs

Drive productivity-focused training interventions for TSMs, aligned with key sales metrics (e.g., width/depth of distribution, outlet productivity).

Shadow TSMs in field and provide feedback and coaching to improve market execution and channel relationship.

4. ASC & Promoter Capability Building

Partner with TSMs to conduct monthly capability sessions for ASCs (Airtel Service Centers) and promoters.

Ensure promoters are well-trained in product knowledge, selling skills, and customer handling.

Use role plays and market simulations to improve promoter pitch eRectiveness.

5. Performance Monitoring & Feedback

Track training eRectiveness through pre- and post-assessment scores, field performance audits, and productivity metrics.

Share feedback with line managers and recommend personalized coaching plans.

Maintain training MIS and ensure timely reporting.

Job Type: Full-time

Pay: ₹20,000.00 - ₹60,000.00 per month

Work Location: In person