Job Description

Job Title:

Customer Care Executive (Voice & Chat Process)

Location:

Mansarovar, Jaipur

Qualification:

UG Fresher (Graduates can also apply)

Interview Type:

Walk-in

Job Overview:

We are looking for enthusiastic and customer-focused individuals to join our

Customer Care team

. As a

Customer Care Executive

, you will be responsible for handling customer queries via

voice and chat process

, ensuring excellent service delivery and customer satisfaction.

Key Responsibilities:

Handle customer queries through calls and chat in a professional manner. Provide accurate information and resolve customer concerns effectively. Maintain a positive, empathetic, and professional attitude toward customers. Keep records of customer interactions, process customer accounts, and follow up as required. Collaborate with the team to ensure customer issues are resolved promptly.

Requirements:

Qualification:

UG Fresher

(graduates can apply). Excellent communication skills (verbal & written). Basic computer knowledge and typing skills. Ability to handle customers with patience and professionalism. Flexible to work in shifts (if required).
Job Types: Full-time, Fresher

Pay: ₹16,000.00 - ₹31,000.00 per month

Benefits:

Provident Fund
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Location:

Mansarovar, Jaipur, Rajasthan (Preferred)
Work Location: In person

Speak with the employer

+91 9432511514