Urgent Hiring For Customer Care Executive Experience
Year Noida, Uttar Pradesh, India
Job Description
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- A. DAILY RESPONSIBILITIES
- 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers.
- 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours.
- 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources.
- 4. Must ensure the following up of:
- - Call Back
- - Call Drop
- 5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM
- 6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame.
- 7. Responsible for following up of the Digital Leads
- 8. One needs to attend walk in customers at our H.O.
- Rotational shift
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
+91 7617358770
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Job Detail
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Job IdJD3048828
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear