Job Description

We are hiring enthusiastic and experienced

Chat Support Executives

to join our customer support team for

WinZO

. The role involves handling customer queries via chat and outbound calls, ensuring a smooth and engaging experience for users.

Key Responsibilities

Respond to customer queries via chat and outbound calls in a professional manner Resolve issues related to the WinZO platform, including user accounts, transactions, and game-related support Maintain detailed records of interactions in the CRM system Ensure timely follow-ups and meet resolution targets Maintain high levels of customer satisfaction through effective support

Requirements

Graduate/Undergraduate 1-2 years of experience in chat support or telesales Excellent communication skills in English & Hindi Strong interpersonal skills with a customer-first approach Familiarity with the online gaming industry or digital platforms is a plus Basic computer and CRM knowledge

Desired Candidate Profile

Prior experience in tech, gaming, or app-based customer service preferred Quick learner and problem solver Able to work in a fast-paced, target-oriented environment Flexible with shifts if required

Apply Now!

Send your resume to

anuja@iodigi.io

&

nilesh@iodigi.io

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Quarterly bonus
Ability to commute/relocate:

MG Road, New Delhi, 110030, New Delhi - 110030, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:

* total work: 1 year (Preferred)