Job Description

End User support for 24.7 Windows development environment Shifts can be rotational/permanent Learn deployed IT infrastructure & application services environment and standard procedures Follow organization standard practices and detailed procedures for routine tasks/end user support requests Identify opportunities to automate trivial tasks with process automation skills Develop, document and implement standard procedures and best practices Contribute to our team first dynamic Help ensure compliance to security policy Qualification UG Qualification B.Tech/B.E - Computers PG Qualification Any Post Graduate - Any Specialization Doctorate Doctorate Not Required - None Desired Candidate Profile Positive attitude, ability to learn, creative thinking and innovation Ability to understand and articulate problem statement, associated environment, constraints and derive a solution & create end-to-end automation of given process Hands on Experience with Windows Server & Desktop platforms & Linux (CentOS/Ubuntu) Networking fundamentals including switching, routing, firewall, DNS, DHCP, Subnetting Knowledge of Directory Services like LDAP & Active Directory Experience in configuring and using Virtualization technologies preferably Citrix Xenserver / VMware Ability to write scripts in PowerShell / Unix shells and/or scripting languages like Perl/Python Hands on experience on OS Deployment & Patching Knowledge on Networking fundamentals including TCP/IP, DNS, subnetting, routing and DHCP etc. Knowledge on infrastructure services like AD, LDAP, SAMBA, NFS, X-display troubleshooting. Ability to clearly communicate technical concepts to both technical and nontechnical users. B. Tech or equivalent degree in Information Technology / Computer Science

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