- Conducts market research to identify emerging opportunities, industry trends, customer needs, and competitor activities.- Develops and implements sales strategies to drive business growth and achieve monthly, quarterly, and annual targets.- Generates new leads through multiple channels, including networking, referrals, digital platforms, and industry events.- Builds and maintains strong relationships with new and existing clients to support long-term business retention.- Identifies upselling and cross-selling opportunities to maximize revenue potential.- Prepares tailored proposals and presentations to address client requirements and business objectives.- Leads pricing discussions and contract negotiations to secure profitable business agreements.- Collaborates with marketing, operations, and logistics teams to align service delivery with customer expectations.- Resolves customer concerns by coordinating with internal departments and ensuring a seamless service experience.- Maintains CRM records, tracks KPIs, analyzes performance data, and submits reports to support management decisions. (ref:updazz.com)
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