Job Description

Hosur Plant, Tamil Nadu, India








Department
OPNS PL1 - Manufacturing Quality
Job posted on
May 13, 2025
Employment type
White Collar

About TVS

TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.
For more information, please visit www.tvsmotor.com.

Job Title / Role

: Unit Head - Manf Quality

Department

: Operations

Section

: Manufacturing Quality

Location:

Hosur Plant, Tamil Nadu

Education Qualification

: Diploma engineer (Mechanical, Automobile, Production, Chemical) /Graduate engineer (Mechanical, Automobile, Production, Chemical)

Required Experience

: 8- 14 years of experience in relevant area.

Target Companies / Industry / Sector

- Automobile Industries

Position Reports to

Plant Manager

Key words to source profile/ Must have skills -

Purpose of the role

To consistently achieve and improve quality metrics by adhering to quality systems and procedures through periodic review, implementing improvements and supporting delivery achievement.

Primary Responsibilities

Monitor the Unit performance on quality indices, conduct periodical review and take actions. Identify and implement actions towards improving Vehicle direct pass, Engine rework, painting rework and scrap cost Implement actions on Customer complaints related to MIW parts (M2, M3, M4 and M5 actions) Improve process capability of critical parameters. Assess competency and facilitate need based training to workmen, Team leader and Group leader Improve effectiveness of all employees through their involvement in TEI activities Certify inspectors for appearance inspection Approval of PPAP and EJO. Identify & implement countermeasures and standardize for NCRs Control non-conforming and suspect product Validation of risk in concession on part & process (ECF). Verify and validate the changes before implementation Identify the Group leaders to participate in alpha Review TMOS / QCPC / FMEA updation

Managing points (Key KPI/KRA's)

Reduce customer complaints / 3M Warrants
Reduce rejection / rework
Zero scrap cells / stages
Process capability
Control plan adherence
Improve Vehicle direct pass
Reduce Engine rework
Reduce painting rework
Reduce scrap cost
TEI - QCC / SIT

Authority

Stop, correct and restart process in case of non conformities

Decision on Rework / Reject / Accept under concession for Non-conforming parts / products

EJO approval to Improve delivery, quality, cost & productivity targets

Approval for changes in Control plan, PFMEA and PPAP standards

Approve process qualification and enter process parameter levels in QCPC

Approval of ECF for using machine if PM pending for > 1 month

Approval of ECF under concession for non conforming products/changes in process

Approval for using Not OK fixture till target date of action

Approval of workmen leave, movement slip, stores requests

Approval of inspectors certification

Assess competency of Team leaders and Group leaders

Performance Appraisal of Executives and workmen

Recommend transfer of workmen, team leader and group leader across zone/cell within unit

Approval of RGP for material movement

Functional competency

Product Awareness
Manufacturing Process
Manufacturing System
Quality Control
Quality Assurance
Measurements & Metrology
Problem Solving
Project Management

Behavioral competency

Communication
Interpersonal relationship
Rigor in execution
Personal Leadership
Emotional Intelligence
Customer Centricity
Business Acumen
Managing& leading change
Long term perspective - (planning & strategizing)