Job Description

Job Title - Performance Platform Assistant Manager

Job Location - Bangalore

ABOUT UNILEVER:
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you'll be surrounded by inspiring leaders and supportive peers. Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we'll work to help you become a better you.

Job Synopsis

UniOps Performance Technology Platform, known as BER (Business Excellence Reporting) is a bespoke application supporting Uniops Performance Management, Performance & Insight hub, Functional lean Governance, Service Catalogue and Announcement Portal for Major Incident Management. It is a global platform for IT and Uniops leadership for measuring metric performance, analysis for improvement areas and drive continuous performance improvement initiatives.

UniOps Performance Platform Manager owns the platform and responsible for all activities around service ownership. The role is also responsible for all the activities such as requirement gathering from Business partners and stakeholders; prioritization of backlogs/tasks for the team; ensuring timely & quality delivery of the requirements, monitoring Azure resource pricing; Azure DevOps management.

The role demands setting up the goals for the BER application roadmap, budgeting, and maintenance & support. Need to perform vendor management, to ensure the vendor partners deliver per contract.

Roles & Responsibilities

Have a deep knowledge/understanding on the functionalities available in BER platform

Deep understanding on Azure services (mainly on the Data & Analytics) and web technologies.

Engagement with Business Partners & Stakeholders

Manage the contracts & budget/commercials for BER platform

Prioritise work items for the team based on business requirements & effort/cost value

Closely monitor the Azure Infrastructure costs & keep reviewing/tracking the Azure resource usage

Identify and propose new solutions and improvements to the BER Platform applications, based on the requirements from key stakeholders.

Azure DevOps management and conduct weekly/daily calls with the team to review & prioritize the work items.

Identify areas within the supporting BER technologies that are not working as expected or can be improved to better assist the reporting process, to key stakeholders and helping drive delivery through the implementation of agreed Changes.

Own the process for issue resolution, ensuring that the queue is monitored, and SLAs are achieved.

Supporting the development team, providing expertise when required.

Required skills and qualifications

~8 years of experience in Database management and very strong Azure SQL Database Skills.

Strong knowledge in data modelling concepts

Strong knowledge in writing SQL queries & stored procedures

Ability to set up, configure, administer, and support end-to-end hosting solutions in an Azure PaaS (serverless) environment

Expertise in ETL designing and maintaining Azure Data Factory pipelines to integrate with source and destination systems

Experience in showing Proof of Concepts and understanding business requirements

Ability to talk to all levels of technical ability

Curiosity and drive to continuously improve and learn.

Eager to learn new technologies

Solid critical-thinking and decision-making skills

Excellent verbal and written communication skills

Experience of Agile project delivery

Ability to collaborate with and lead colleagues

Excellent Stakeholder Management skills.

Good organisational and time management skills

Experience of web application development (Angular 12, HTML5)

Excellent data visualization skills (Good to have)

Experience using Power BI front end reporting (Good to have)

Strong knowledge in DAX & M query (Good to have)