Job Description

Job Title: Customer Care Executive - UK Survey Calling Process

Location: Kolkata (Golpark)

Job Type: Full-Time

Fresher Or Experience Both can Apply

Company: Mahe Technologies Pvt. Ltd.

Shift Timing: UK Shift (NO NIGHT SHIFT)

:We are hiring enthusiastic and motivated Customer Representatives for our UK Survey Calling Process. This is a great opportunity for freshers who are looking to start their career in the customer service or BPO industry.As a Customer Representative, your role will involve conducting outbound calls to UK customers to gather feedback through pre-scripted surveys. This is not a sales role, and your primary responsibility will be to collect accurate and complete information in a polite and professional manner.

Key Responsibilities:

-Make outbound calls to UK customers for conducting surveys.

-Follow a given script/questionnaire and input responses accurately.

-Maintain high levels of professionalism and customer service.

-Achieve daily/weekly calling and survey completion targets.

-Maintain data confidentiality and call quality standards.

Requirements:

-Fresher or up to 1 year of BPO/Customer Service experience welcome

-Good verbal communication skills in English (UK accent is a plus, not mandatory)

-Comfortable working in UK time zone shifts

-Basic computer skills and ability to handle CRM tools

-A positive attitude and willingness to learn

Benefits:

-Fixed Salary + Performance-based incentives

-Opportunity to grow within the organization

-Friendly and supportive team environment

-Job Types: Full-time, Permanent, Fresher

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Day shift Fixed shift Monday to Friday UK shift
Supplemental Pay:

Performance bonus Shift allowance Yearly bonus
Work Location: In person

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