Job Description

Process Name: Sky Q - Voice Process ( Inbound Tech & Customer Support)

Industry: Broadband Services

Nature of Work:

Handle inbound technical support queries related to broadband

Assist with customer support concerns

Perform upselling during calls

Earn exciting incentives through successful upselling

Salary Package:

Fresher: ₹23,000

Experienced: Up to ₹30,800 (based on last drawn in-hand salary)

Incentives:

Earn exciting incentives based on performance

Interview Tip:

Be prepared for questions on:

Broadband-related queries (we'll share a reference audio soon)

What is upselling?

How to handle tech support calls

You may be asked to speak on a random topic during the interview

What they look for:

Good communication skills

Basic product knowledge (Broadband & services)

Stability & confidence in handling customers

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person