Job Description

Location: Surat (Gujarat), India
Job Type: Full-Time, Onsite
Experience Level: 3 to 7 Years
Salary range: CTC ? 5 LPA - ?10LPA (Based on experience and skills)
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About Us:
GEMGEM is a next-generation luxury C2C marketplace, pioneering the way people buy and sell authentic pre-owned fine jewellery online. Backed by decades of industry experience, we're combining deep domain expertise with cutting-edge tech to build a global platform with trust and transparency at its core.
Role Overview
We are looking for a UI/UX Designer to join our Surat-based product team and help elevate the customer experience across web and mobile touchpoints. As a UI/UX Designer at GEMGEM, you will be responsible for designing intuitive, high-quality digital experiences that align user needs with business goals. You will work closely with Product, Engineering, Marketing, and Business teams to translate complex requirements into elegant, user-first interfaces. This role requires strong UX thinking, refined visual design skills, and execution discipline to deliver seamless, consistent experiences across our e-commerce and marketplace journeys.
Key Responsibilities
User Experience & Research

• Apply user-centered design principles across all product flows, including discovery, listing, checkout, and post-purchase journeys.
• Conduct and interpret user research, usability testing, journey mapping, and persona development.
• Translate insights into actionable design improvements that enhance usability and conversion.

UI Design & Prototyping

• Design clean, modern, and intuitive interfaces aligned with GEMGEMs premium brand identity.
• Create wireframes, interaction flows, and high-fidelity prototypes using tools such as Figma.
• Ensure responsive, mobile-first design consistency across devices and platforms.

Collaboration & Execution

• Work closely with Product Managers and Developers to translate requirements into functional designs.
• Clearly communicate design rationale and incorporate feedback from cross-functional stakeholders.
• Support implementation by collaborating during the handoff and QA stages.

Design Systems & Quality

• Contribute to and maintain design systems, components, and style guides.
• Ensure consistency, accessibility, and usability standards across all design outputs.
• Iterate designs based on feedback, data, and evolving product needs.

Core Competencies & Expectations
Design & Technical Expertise

• Strong proficiency in UI/UX design tools (Figma, Sketch, Adobe XD or similar).
• Solid understanding of responsive design, usability heuristics, and interaction design.
• Experience designing for e-commerce or marketplace platforms is a strong advantage.

Communication & Collaboration

• Ability to clearly articulate design decisions to both technical and non-technical stakeholders.
• Comfortable working in cross-functional, fast-paced environments.
• Open to feedback and capable of iterative improvement.

Mindset & Execution

• Strong attention to detail and commitment to high-quality outputs.
• Proactive problem-solver who balances user needs with business objectives.
• Adaptable to changing priorities and comfortable managing multiple projects simultaneously.

Required Qualifications

• Bachelors degree in Design, Fine Arts, Computer Science, or a related field.
• 3-7 years of professional UI/UX design experience (e-commerce, marketplace, or consumer tech preferred).
• Strong portfolio showcasing UX thinking, visual design quality, and problem-solving ability.
• Experience with responsive and adaptive interface design.
• Excellent communication, collaboration, and critical-thinking skills.

What We Offer

• Competitive compensation aligned with experience and impact.
• Opportunity to work on a premium, trust-first luxury marketplace.
• High ownership and influence on product direction and user experience.
• Collaborative, creative, and growth-oriented work environment.
• Long-term career growth as GEMGEM scales globally.

Skills Required