Job Description

Position Overview

We are looking for an innovative and user-focused

UI/UX Designer with prior experience in the hospitality sector

. The ideal candidate will design intuitive digital interfaces that enhance guest experience, streamline operations, and support business growth across hospitality-driven platforms such as booking engines, event platforms, mobile apps, and customer engagement tools.

Key Responsibilities

Design end-to-end user experiences for hospitality platforms including booking systems, event portals, service request apps, and customer engagement tools Conduct user research with guests, clients, and internal teams to understand behavior, pain points, and expectations Create wireframes, prototypes, user flows, and high-fidelity UI designs tailored to hospitality use cases Collaborate with operations, sales, marketing, events, and tech teams to build guest-centric solutions Optimize digital touchpoints for smoother guest journeys--from inquiry to check-out Ensure all designs align with brand aesthetics and hospitality service standards Conduct usability testing and analyse performance across web and mobile interfaces Maintain design systems, UI libraries, and consistent visual style across hotel/event platforms Stay updated with trends in hotel tech, guest experience solutions, and digital hospitality innovations

Required Skills & Qualifications

Proven experience as a

UI/UX Designer within hospitality, events, hotels, or travel-tech industry

Strong portfolio showcasing hospitality-related UX and UI projects Expertise in

Figma, Adobe XD, Sketch, Photoshop, Illustrator

Deep understanding of guest journey mapping and service design Knowledge of booking flows, property management systems, CRM workflows, and event management platforms Strong grasp of UX research, prototyping, usability testing, and responsive design Knowledge of HTML/CSS basics is a plus Excellent communication and cross-team collaboration skills

Personal Attributes

Guest-centric mindset with strong empathy Creative thinker with excellent attention to detail Strong problem-solving, critical thinking, and conceptual skills Ability to multitask and manage deadlines in a fast-paced hospitality environment

Experience Required

3-5 years (preferably in hospitality or travel-tech domain)

Job Type: Full-time

Pay: ?45,000.00 - ?60,000.00 per month

Benefits:

Internet reimbursement
Work Location: In person