Job Description

UC :

Mandatory Skills:

Cisco Unified Communication Manager 11.x and above Cisco Webex Control Hub administration Teams Meetings Administrations, Users and policy managements. Zoom user and meeting Administration feature controls through groups assignments. Troubleshooting and Managing Teams, Webex and Zoom meetings. Teams, WebEx, Zoom Reports, Analytics Webex Cloud integration WebEx Edge Cisco TMS Cisco Telepresence Endpoints (Room Series & Legacy Cisco Devices) Cisco Expressways Zoom Conferencing and integration with Cisco Telepresence MS Teams Conferencing and CVI with WebEx MS Teams WebRTC, Web Engine concept for VC devices Knowledge and troubleshooting skills of protocols like MGCP, H323 & SIP Panopto Recorder management and integration with Collaboration Infrastructure are highly preferable Exchange room mailbox fundamentals and Booking concepts Complex call routing problem solving skills that involves CUCM , Expressway and Services like Pexip Microsoft. Strong understanding of SIP Call flow and Media flow concepts including QOS standards.

Good to have Skills

PowerShell Power Automate Flow * Azure Intune and resource accounts concepts