Job Description

Job requisition ID :: 94277
Date: Jan 7, 2026
Location: Bengaluru
Designation: Business Analyst
Entity: Deloitte Touche Tohmatsu India LLP
Consulting


Technology: Generic business Analyst

Your potential, unleashed.

India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.



At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Ente

rprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.Learn more about ET&P

Your work profile

The

Business Analyst

will support the Delivery Excellence Lead and the Portfolio Improvement Lead in driving simplification, standardization, and efficiency across the D&T delivery landscape. This role focuses on translating strategic improvement opportunities into actionable insights and executable requirements--bridging process, data, and tooling enablement. The individual will partner with delivery teams, technical stakeholders to define requirements, enhance portfolio data quality, and enable decision-making through analytics and process design.

Accountabilities

Precisely capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, and supportability considerations. Translate business requirements into functionality and assess risks, feasibility, opportunities, and business impact of various solution options. Create clear documentation to communicate requirements and related information. Keep updated to align the solution over project lifecycle. Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution. Interact with software suppliers, designers, and developers to understand software limitations, deliver elements of system and database design and ensure that business requirements and use cases are handled. Create acceptance criteria and validate the solutions through coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality. Understand and stay abreast with relevant architectures and technologies related to the business area. Research potential solutions and innovate ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Build and maintain strong and effective working relationships with business and IT stakeholders. Support long term business strategic goals through proposing improvements in costs, value, process, data, technology, and functionality. Guide business stakeholders to gain acceptance/ sign off despite competing objectives. Describe Technology in terms easily understood by business customers and set realistic customer expectations for the project outcome. Adjust expectations in accordance with changes in scope. Work closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment.

Delivery & Portfolio Analytics:

Partner with the Delivery Excellence and Portfolio Improvement leads to analyse portfolio performance, identify trends, and provide data-backed insights for governance and delivery improvements. Consolidate project and resourcing data across tools and functions to enable portfolio visibility and performance tracking.

Process Mapping & Continuous Improvement:

Support in documenting current delivery processes, identifying pain points, and designing streamlined, standardized workflows across delivery functions. Collaborate with delivery teams to drive adoption of improved processes and performance frameworks.

Requirements Gathering & Documentation:

Define detailed business, functional, and technical requirements for tooling and automation initiatives in collaboration with process experts and technical teams. Develop requirement specifications, user stories, and acceptance criteria to enable efficient delivery of process and tooling enhancements.

Data Quality & Governance:

Assess and enhance the accuracy, consistency, and completeness of delivery and resourcing data. Define data validation rules and collaborate with stakeholders to improve data governance maturity.

Tooling & Enablement:

Partner with PPM tooling teams to support dashboard optimization, workflow automation, and portfolio reporting enhancements. Conduct user testing, feedback collection, and adoption monitoring for new tool capabilities.

Stakeholder Collaboration:

Engage cross-functional stakeholders--including PMO, Finance, and Delivery Leads--to ensure alignment on data standards, reporting requirements, and process changes. Maintain effective communication channels between business users and technical teams.

Change Enablement:

Contribute to change management and communication plans to ensure effective rollout of new processes and tools. Support the delivery of training, playbooks, and documentation to embed continuous improvement practices.

Skills and requirements

Must have experience and understanding of process flows and process design. Good understanding and experience of working in Waterfall and Agile frameworks. Understanding of system engineering concepts and data/ process analysis and modeling. Ability to take systematic and analytical approach to problem solving and pay close attention to detail. Experience developing cost/benefit analysis and building business cases. Strong interpersonal and influencing skills. Ability to communicate concisely and clearly. Willingness to travel and work flexibly (EU hours) is needed. Experience in BA tools like MS Visio, Figma, Azure DevOps 7+ years of experience in business analysis, process improvement, or delivery excellence roles within large, matrixed, or consulting organizations. Strong analytical and problem-solving skills, with demonstrated experience in interpreting complex delivery and resource data. Solid understanding of program/project management lifecycles, delivery frameworks, and portfolio governance principles. Hands-on experience in defining and documenting business and technical requirements for process or tooling initiatives. Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Planview, or Clarity). Familiarity with Lean, Agile, or continuous improvement methodologies. Excellent communication, stakeholder engagement, and facilitation skills. Ability to work collaboratively in a fast-paced, evolving environment, supporting multiple strategic initiatives simultaneously.

Experience:

7-8 years of experience in business analysis

Education

:

Bachelor's degree in Information Technology, Computer Science, or related field. CBAP (Certified Business Analysis Professional) or PMI-PBA certifications preferred. Agile certifications/ trainings preferred.

Location:

Bangalore

How you'll grow

Connect for impact



Our exceptional team of professionals across the globe are solving some of the world's most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead



You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all



At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career



At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone's welcome... entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here's a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you're applying to. Check out recruiting tips from Deloitte professionals.