Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

TS Suite Guest Engagement Executive

Work Dynamics

What you are expected

Daily Operations:

• Maintains a high level of alertness and professionalism at the front of the house counter by anticipating and responding to guests\' and potential client\'s needs or queries

• HandIe all telephone calls in a professional and efficient way, maintaining that professional, customer service-led persona.
• Work on resolving all basic IT issues as occur in the centres; identify and action when you need specific IT support
• Develop and maintain third party vendor relationships, to further add value to the center operations and our member\xe2\x80\x99s experience
• Continually look to create opportunities to up-sell and cross-sell to our members to help drive revenue.
• Responsible for managing the office unit & and system setup and requests for all clients

• Organizes postage and document courier services, handles mail, incoming & and outgoing deliveries
• Coordinates conference room bookings, refreshments for meetings and other special arrangements
• Co-ordinate with travel house for intra-city travel requests of clients.
• Handles all secretarial and administrative duties for clients, as requested
• Manage & and book restaurant bookings for clients.

Service Standards:

• Ensures that clients\xe2\x80\x99 requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
• Establishes and offers input on improvement to service standards, in liaison with the Centre-in-charge
• Ensures that the Centre\xe2\x80\x99s service standards are maintained at all times

Internal:

• Develop rapport and professional business relationships with fellow colleagues and stakeholders
• Support local Operations to maximize profitability, efficiency and productivity

What we are looking for

• Minimum 2+ years customer service and administrative experience gained either in a Hotel Front Desk/Club Floor environment
• Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
• Good team player with a positive attitude and ability to work under pressure, juggling a variety of tasks
• Fluency in English
• Good telephone manners and ability to perform secretarial tasks under deadlines
• Able to handle correspondences and inquiries.
• Knowledge of Microsoft Word, Excel, & and PowerPoint
• Able to work overtime occasionally
• Immediate availability is highly preferred

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site \xe2\x80\x93Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle