Job Description

Job Title:

Trustea Officer

Location:

Siliguri

Department:

Sustainability / Compliance

Reports To:

Director / CFO / Management

Job Purpose:

The Trustea Officer will be responsible for implementing, monitoring, and maintaining compliance with the

Trustea Code

in tea estates/factories. The role ensures sustainability standards are followed across operations, covering environmental, social, and ethical practices.

Key Responsibilities:

1. Implementation & Compliance

Ensure tea estates/factories are compliant with

Trustea standards

. Maintain proper documentation and records as required for audits. Regularly review operations and identify gaps in compliance.

2. Audit Preparation & Support

Prepare and coordinate for

internal & external Trustea audits

. Liaise with auditors, provide required documentation, and support audit activities. Follow up and close non-conformities in a timely manner.

3. Training & Awareness

Conduct

training sessions

for workers and staff on Trustea requirements. Build awareness on health & safety, environmental protection, and ethical practices. Ensure all stakeholders understand their role in maintaining compliance.

4. Supply Chain & Traceability

Maintain mass-balance and traceability from smallholders to factory dispatch; ensure accurate receipts, green leaf quality, and documentation. Onboard and monitor bought-leaf suppliers for trustea compliance; schedule field inspections and checklist scoring.

5. Monitoring & Reporting

Conduct regular inspections of field and factory operations. Prepare compliance reports and present findings to management. Maintain updated records on pesticides, chemical usage, wages, and social compliance.

6. Sustainability & Worker Welfare

Ensure adherence to

labour welfare practices, wages, and statutory benefits

. Promote environment-friendly practices like waste management, energy saving, and safe chemical handling. Support management in implementing

CSR & sustainability initiatives

.

7. Stakeholder Coordination

Work closely with field managers, factory teams, and HR to ensure smooth compliance. Act as a key liaison between the estate/factory and external stakeholders related to Trustea.

Qualifications & Experience:

Graduate in Agriculture / Environmental Science / Social Work / Sustainability / or related field.

2-5 years of experience

in tea industry sustainability, quality, or compliance preferred. Knowledge of

Trustea, Rainforest Alliance, or similar sustainability standards

is an advantage.

Key Skills Required:

Strong knowledge of

tea industry operations

(field & factory). Understanding of

labour laws, EHS (Environment, Health & Safety), and compliance standards

. Good documentation and record-keeping skills. Strong communication and training abilities. Analytical mindset with problem-solving skills. Ability to coordinate audits and follow up on corrective actions.

Additional Attributes:

Willingness to travel across estates/factories. Ability to work independently and with cross-functional teams. Commitment towards sustainability and ethical practices.
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person