Job Description

Skills Required:- Should have the experience with higher ticket size (e.g - 10Lakh - 20Lakh)- 2 years of experience in rejection handling (Sales is a plus)- Should be able to handle 100 to 150 calls a day (Outbound Calls) - Addressing inquiries and resolving issues within specific timeline- Quickly assess the situation.- Should have good knowledge of Call handling- Deliver world-class customer experience Experience Required:- Min. 2 years Experience in Sales field (i.e. Banking Sector, Insurance, Automobiles, Real estate etc.)- Up-selling experience is a plus. - Communication and Listening Skills. - Hindi Language (English is a Plus)Role Highlights -Problem-Solving & Decision-Making: Quickly assess situations, take prompt decisions, and follow established procedures to provide the best possible solutions to customers.Communication & Collaboration: Maintain strong call-handling skills, report updates to stakeholders, and work effectively both independently and within a team environment.Service Excellence & Process Adherence: Focus on resolving service-related concerns while adhering to company policies, ensuring a seamless and efficient resolution process.Customer-Centric Service: Deliver world-class customer support by effectively addressing inquiries and resolving issues via phone, email, and live chat, ensuring a superior customer experience. Additional Details:Workplace - Onsite Role, 6 days working (Wednesday to Monday).- Your salary will be credited to your account.- Competitive base salaries.- Bonus /Incentives.- Free and confidential counseling supported by our Learning and Development Training programs.- Interview Schedule - Face to Face in office (No Virtual Interview) (ref:updazz.com)

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