to provide real-time support to US-based users calling for urgent technical help.
Key Responsibilities:
Take ownership of technical complaints related to system errors, connectivity, or application failures.
Offer calm, step-by-step solutions and document every case.
Provide plan upgrades when applicable after issue resolution.
Requirements:
1+ years of tech support experience.
Fluent English and ability to multitask across calls and tools.
Job Types: Full-time, Permanent
Pay: ₹20,245.07 - ₹62,529.99 per month
Schedule:
Night shift
Work Location: In person
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