Job Description

A treatment coordinator in a healthcare or dental setting serves as a vital liaison, bridging communication between patients, healthcare providers, and insurance companies. Their responsibilities include presenting and explaining treatment plans and costs, managing patient appointments and schedules, facilitating financial arrangements, coordinating with the clinical team, and ensuring patients understand their care journey to improve satisfaction and compliance. Key Responsibilities

Patient Communication & Education:

Explain treatment plans, the benefits of care, and associated costs in clear, understandable terms.

Scheduling & Coordination:

Schedule patient appointments, reschedule missed appointments, and manage the clinician's schedule to optimize patient flow and production goals.

Financial Management:

Present financial estimates, assist patients with setting up payment plans, and process payments for treatment services.

Insurance Liaison:

Handle pre-authorizations, negotiate with insurance carriers, and ensure all insurance-related paperwork is completed accurately.

Administrative Support:

Maintain patient records, prepare treatment-related paperwork (like consent forms), and provide administrative support to the healthcare team.

Team Collaboration:

Work closely with doctors, hygienists, and other clinical staff to discuss patient care, manage treatment flow, and ensure a cohesive approach.
Essential Skills

Strong Communication:

Ability to convey complex information to patients and collaborate effectively with the clinical team.

Organizational Skills:

Ability to manage complex schedules, coordinate multiple tasks, and maintain accurate records.

Interpersonal Skills:

Excellent people skills to build strong relationships with patients and colleagues, and a positive attitude.

Financial Acumen:

Understanding of financial arrangements and the ability to present and negotiate costs effectively.
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Job Types: Full-time, Fresher

Pay: ₹12,736.65 - ₹30,791.87 per month

Work Location: In person