Job Description

Responsible for preparing/reviewing Fund Administration related tasks (Treasury Services) - Expense Administration involving Budgets and Invoice preparation, Expense Analysis, New Fund/Client Onboarding, Distributions, Performance and Regulatory/Board Reporting.
What you will be responsible for:
As Officer you will:
Responsible for reviewing staff level work, preparing work when needed, demonstrate technical expertise, and ensure that all deliverables are completed accurately and within agreed upon time.
Plan and manage day-to-day deliverables and ensure completion.
Participates in the research and resolution of operational issues and provide clients timely responses to inquiries as stated in the Service Agreement.
Understand risk at the operational level and comply with the risk escalation chain including timely notification of issues. Escalate all delays and issues regarding assigned deliverables timely to AVP/VP.
Embed risk excellence culture across the teams.
Ensure effective use of automation by fully utilizing internal Applications, and standard macros; make recommendations for technology and process improvements.
Encourage and drive a culture of change and ideation.
Techno functional role. Exposure to latest technologies in industry and drive automations.
Client facing role. Will be responsible to manage client calls, issue resolution and Client Due-Diligence meetings.
Commercial acumen - Understanding of cost/budgets.
Have executive presence by managing with influence and effective communication across stakeholder groups both regionally and globally.
Responsible to build Client trust while continuing to deliver accurate and timely client deliverables.
Ensures all controls/checklists and procedures are adhered to as well as makes recommendations for improvement.
Provide guidance, coaching, and development opportunities to staff, including coordination of training sessions when needed, and prioritize focus on all aspects of employee engagement events. Attend all relevant training classes; proactively seek out additional trainings to further career development.
Implement all standard practices, processes, tools, and technology enhancements. Participate in the research and resolution of issues.
Comply with internal, client specific and Standard Operating Procedures.
To become an essential partner with our clients - trusted, strategic and proactive. Participate in client meetings and presentations as needed.
Staff/resources planning, allocation and assignments. Provide feedback on decisions to hire, discipline, determine promotions, and terminate employment.
Drive pay for performance and culture of performance differentiation.
Perform other duties as required by officer, AVP or Unit Head
Metrics:
Achieve productivity targets. Reduce loss associated with operational error
Timeliness and accuracy of all assigned deliverables for preparation and/or review
Adherence to best practices, SOPs, client specific procedures, and SLAs
Monitor resolution quality
Participate in process improvement efforts
Comply with State Street risk program and timely completion of related training for self and team
Adhere to State Street policies, guidelines and relevant laws and regulatory requirements.
Client satisfaction and service delivery.
What we value:
These skills will help you succeed in this role:
Competencies:
Client focus: - Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
Leadership Focus - Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement.
Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
Performance Focus: Provide excellent service to clients through a results-oriented mindset
Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk
Mandatory Skill Sets:
5+ Years of experience in Fund Accounting Domain.
Good understanding of financial services and investment products
Excellent Communication and Interpersonal Skills.
Result-oriented with an ownership and accountability mindset.
Detail-oriented, owner's mindset, logical thinking.
Sense of responsibility and team work are required.
Problem Solving & Analytical Skills
Ability to work on MS Office (Excel, Word and PPT)
Additional Skill Sets:
Good understanding of financial services and investment products.
Strong attention to detail and a focus on service.
Strong written and verbal communication skills.
Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
Ability to perform under pressure and manage high volumes.
Committed to learn technical aspects of each deliverable.
Ability to communicate with various internal teams to resolve queries and escalate accordingly.
Strong communication, interpersonal, organizational, and negotiation skills.
Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.
Education & Preferred Qualifications:
Graduate degree in Business, Accounting, Finance or equivalent experience preferred.
8+ years of experience in related accounting or finance field preferred