Job Description

: Travel Support Executive position overview

The Travel Support Executive will be responsible for assisting clients with their travel requirements, including bookings, itinerary planning, issue resolution, and providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities

Handle customer inquiries related to flights, hotels, visas, and travel insurance. Provide accurate information on travel options, schedules, and pricing. Assist in booking and confirming reservations across multiple platforms. Manage changes, cancellations, and special requests efficiently. Coordinate with airlines, hotels, and travel partners to resolve issues. Maintain records of customer interactions and transactions. Ensure compliance with company policies and travel regulations. Deliver excellent customer service to enhance client satisfaction and loyalty.
Skills & Qualifications

Bachelor's degree in Travel, Tourism, Hospitality, or related field (preferred). Prior experience in travel support, customer service, or ticketing. Knowledge of GDS systems (Amadeus, Sabre, Galileo) is an advantage. Strong communication skills (verbal and written). Problem-solving ability and customer-centric mindset. Proficiency in MS Office and online booking tools. Ability to work in shifts and handle pressure situations.
Personal Attributes

Positive attitude and professional demeanor. Strong organizational and multitasking skills. Team player with adaptability to dynamic situations. Empathy and patience when dealing with customer concerns.
Location

Ahmedabad, Gujarat.

Job Types: Full-time, Permanent, Fresher

Pay: ?26,000.00 - ?36,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Are you comfortable in rotational shift? Rate your english fluency out of 10. Drive is in your city but job location is Ahmedabad. Are you ready to relocate to Ahmedabad?
Work Location: Remote