, people are at the heart of everything we do. As a boutique travel company rooted in personal care and authentic experiences, we pride ourselves on delivering thoughtfully curated journeys with precision and passion. We're a small but driven team aiming to make a big impact in the travel industry through innovation, service excellence, and a commitment to results.
Role Summary
We are seeking a
Travel Sales & Operations Executive
to manage day-to-day travel bookings, customer communications, and vendor coordination. This role is ideal for someone who enjoys crafting travel experiences and thrives in a flexible, performance-oriented environment
Work Modes Available
Full-Time (On-site)
- Office at Aluva, Kochi
Part-Time (Flexible Hours)
- Remote or On-site
Hybrid
- Split between home and office based on role needs
Remote
- Available for experienced candidates outside Kochi with proven travel operations background
Key Responsibilities
Create tailored travel itineraries, quotations, and package costings for clients
Education & Experience:
Graduate in Tourism, Commerce, Arts, or related field
1-3 years of experience in travel sales, operations, or coordination
Skills Required
Strong communication (spoken & written); multilingual preferred
Experience with travel booking tools and coordination platforms
Customer-centric approach with problem-solving abilities
Well-organized with attention to detail and ability to multitask
Comfortable working independently and collaboratively
Why Join Naturevilla?
Flexible work modes to suit your lifestyle
Competitive salary and incentives
Paid time off and holiday benefits
Professional growth & learning opportunities
Exclusive discounts on travel packages for employees and family
Friendly, travel-passionate work culture
Handle hotel, flight, and transport bookings in line with itinerary requirements
Liaise with domestic and international service providers and vendors
Respond to inbound and outbound client calls and emails with prompt support
Track documentation, bookings, payments, and feedback
Ensure timely follow-ups and post-tour service quality evaluations
Meet sales and service targets while maintaining company SLAs
Support innovation in product offerings and internal processes