Handle incoming customer calls related to international and domestic travel.
Understand the customer's travel needs and recommend suitable packages.
Assist customers with online bookings.
Answer travel-related queries on pricing, destinations, group sizes, and itinerary
Maintain records of conversations in CRM
Cross-sell and upsell other services like insurance, visa, etc
Skills:
Excellent communication and soft skills
Customer handling and sales ability
Patience and empathy
Basic computer and typing skills
Job Type: Full-time
Pay: Up to ?35,000.00 per month
Work Location: In person
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