Up to ?30,000 In-hand (Depends on experience and fluency)
Job Location:
Sector 18, Gurgaon
Essential Skills:
Excellent command over English (verbal communication is mandatory)
Previous background in travel sales or customer service (voice-based) preferred
Ability to confidently close sales and manage a high volume of customer interactions
Should thrive in a performance-driven environment
Strong customer engagement and issue resolution capabilities
Responsibilities:
Manage incoming and outgoing calls related to Make My Trip travel services
Assess customer travel needs and provide tailored travel package options
Turn inquiries into successful bookings using persuasive communication and consistent follow-ups
Promote add-on services such as travel insurance, cab bookings, and hotel upgrades
Address customer concerns after booking and ensure overall satisfaction
Keep all records updated in the CRM and coordinate with support teams for seamless service
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?30,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Morning shift
Weekend availability
Supplemental Pay:
How much do you rate your English Communication Skill out of 10?
Total Experience in Calling Process ?
What's your current in-hand salary?
Are you fine with sales roles with Higher Incentives ?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
Location:
Gurugram, Haryana (Preferred)
Work Location: In person
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