Job Description

Job Title:

Travel Operations

Job Summary

We are looking for a detail-oriented

Travel Operations professional

to manage and coordinate end-to-end travel arrangements. The role involves handling bookings, vendor coordination, client servicing, documentation, and ensuring seamless execution of travel services for both corporate and leisure clients.

Roles & Responsibilities

1. Travel Booking & Coordination

Manage domestic and international flight, hotel, visa, insurance, and transport bookings. Ensure accuracy in reservations, ticketing, and travel documentation. Handle last-minute changes, cancellations, and special requests.

2. Client Servicing

Interact with clients to understand requirements and provide suitable travel solutions. Deliver timely updates and ensure high service standards. Assist in handling client queries, complaints, and emergencies.

3. Vendor & Supplier Management

Coordinate with airlines, hotels, DMCs, and transport providers. Negotiate rates and ensure service quality. Maintain strong relationships with suppliers for better deals.

4. Financial & Administrative Tasks

Prepare travel quotations, invoices, and expense reports. Monitor billing accuracy and manage petty cash (if applicable). Support the accounts team with reconciliations related to travel operations.

5. Compliance & Reporting

Ensure all bookings comply with company policies and client requirements. Maintain records of bookings, invoices, and travel documents. Prepare daily/weekly reports for management review.

Skills & Competencies

Strong knowledge of GDS (Amadeus/Galileo/Sabre) & MS Office Excellent organizational & multitasking skills Strong communication & problem-solving ability Attention to detail and customer-first approach

Qualifications

Graduate in Travel, Tourism, or Hospitality Management 2-5 years of experience in travel operations (corporate/leisure)
Job Types: Full-time, Permanent

Pay: ₹18,086.00 - ₹33,814.78 per month

Benefits:

Paid time off
Work Location: In person