Job Description

Only candidates with relevant travel operations experience may apply

.Nature Villa Tours & Travels - Aluva, Kochi

A boutique lifestyle service villa and travel company operating from an 80-year-old heritage property, offering guest stays, curated domestic & international packages, and EV fast-charging facilities.

Position: Travel Operations Executive (Domestic & International Tours)

Out-station candidates welcome - food & accommodation provided

About Naturevilla

At Naturevilla, people are at the heart of everything we do. As a boutique travel and hospitality company rooted in authentic experiences, we blend heritage charm with modern travel innovation.

Our Core Operations Include:

Boutique Heritage Service Villa (80-year-old ancestral property)

Domestic & South-East Asia Tour Packages & Cruises

On-site EV DC Fast-Charging for Guests & Travelers

Homely Dining & Curated Local Experience Our Travel Services Include

Cruise Bookings Air Ticketing (Domestic & International)

Group Tours (Inbound & Outbound) FIT (Free Independent Traveler) Tours

Visa Assistance Hotel Bookings Customized Holiday Packages

What You Will Do

Plan and prepare end-to-end travel itineraries, quotations, costing, and package proposals. Manage bookings for flights, hotels, sightseeing, transfers, insurance, visas, and documentation.

Coordinate with DMCs, hotels, transport vendors, guides, and partners for confirmations. Ensure accurate travel vouchers, invoices, receipts, booking records, and CRM updates.

Handle client requirements before, during, and after travel; manage changes or emergencies.

Maintain B2B and B2C relationships with agents, suppliers, and hospitality partners.

Support sales with operational feasibility checks and accurate costing.

Identify new markets, partnerships, and business opportunities.

Train and guide junior team members as needed.

Who We're Looking For

2+ years' experience in travel operations, reservations, tour coordination, or travel consulting.

Strong knowledge of domestic & international destinations, visa processes, and airline portals.

Excellent communication skills (English & Hindi required).

Organized, detail-oriented, and able to manage multiple itineraries at once.

Comfortable with MS Office, Google Workspace, CRM, and travel booking systems.

Ability to work under pressure and extend hours during peak seasons.

Degree/diploma in Travel & Tourism / Hospitality preferred.

Skills That Help You Succeed

Travel operations itinerary planning vendor coordination reservations customer service CRM B2B travel DMC handling costing & quotations travel documentation

problem-solving multitasking negotiation operations management

Job Type & Salary

Full-time | Permanent

Salary: ₹20,000 - ?30,000 per month (based on experience)

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule Food provided
Application Question(s):

How many years of experience do you have coordinating with vendors and partners to ensure smooth B2B and B2C travel operations? Have you worked with vendors or DMCs in Thailand, Malaysia, Bali, or Sri Lanka before? Can you prepare detailed itineraries, quotations, and costing for clients?
yes / No

Current salary & expected salary?
(Numeric field)

Earliest joining date? Have you worked with any travel CRM or booking systems? If yes, mention which. Are you currently based in Kochi / Aluva or willing to relocate? How many years of experience do you have in travel operations or tour coordination?
Less than 1 year
1-2 years
2-4 years
4+ years

Have you handled domestic AND international tour packages independently?
Yes / No

Are you familiar with airline portals, CRS/GDS, DMC coordination, and vendor management?
Yes / No

Work Location: In person