Travel Operations Executive - Train & Bus Bookings
We are looking for motivated individuals to join our
Travel Operations team
, focusing on
train and bus booking services
. The ideal candidate should be detail-oriented, customer-focused, and eager to learn the processes of travel operations and reservations.
Key Responsibilities:
Train & Bus Bookings:
Handle reservations for train and bus tickets through IRCTC, RedBus, and other travel portals.
Ensure timely confirmation and accurate issuance of tickets.
Manage booking modifications, cancellations, and refunds efficiently.
Coordinate with vendors and transport service providers for best fares and smooth operations.
Maintain proper records of all bookings, invoices, and client communications.
Assist customers with travel queries and itinerary planning related to train/bus journeys.
Operations & Coordination:
Coordinate with clients, vendors, and internal teams to ensure seamless travel arrangements.
Support the operations team in resolving day-to-day booking or schedule-related issues.
Maintain databases for bookings, vendors, and customer feedback.
Stay updated with new routes, schedules, and service changes.
Requirements:
Bachelor's degree in Travel & Tourism, Hospitality, or any relevant field.
Strong communication and interpersonal skills.
Basic knowledge of train/bus booking platforms (IRCTC, RedBus, Abhibus, etc.) preferred.
Proficiency in Microsoft Excel and data entry.
Eager to learn and grow in the travel and transport operations domain.
Job Type:
Full-time
Working Days:
6 days a week (Monday to Saturday)
Number of Openings:
2
Salary Range:
As per industry standards
Apply now
to start your career in
Train and Bus Travel Operations
with us!
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Provident Fund
Application Question(s):
Are you comfortable working from the office in Gurugram?
When can you join if selected?
Have you completed your graduation?
Work Location: In person
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