Job Description

Travel Operations Executive - PayU Travel

Location: Pitampura, New Delhi

Role Overview:

We are seeking a detail-oriented and customer-focused Travel Operations Executive to support our travel operations team. The role involves coordinating travel itineraries, managing bookings, handling documentation, and ensuring seamless travel experiences for clients. The ideal candidate should be enthusiastic about the travel industry, have strong organizational skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Assist in planning and coordinating domestic and international travel itineraries for individual and group clients.

Manage bookings for flights, hotels, ground transportation, and other travel-related services through GDS/supplier portals.

Support operations for MICE (Meetings, Incentives, Conferences & Exhibitions), including vendor coordination and on-ground arrangements.

Handle travel documentation such as visas, insurance, and ticket confirmations.

Respond to client inquiries via phone and email with accuracy and professionalism.

Coordinate with vendors, airlines, and hotels to confirm bookings and manage last-minute changes.

Maintain accurate client and booking records in the CRM system.

Prepare daily/weekly reports for the operations team.

Provide real-time updates and resolve operational challenges to ensure client satisfaction.

Requirements:

Requirements

Bachelor's degree in

Travel & Tourism, Hospitality, Mass Communication

, or a related field.

Minimum 4 years of experience

in travel operations, tour operations, or a related role. Strong working knowledge of

GDS systems (Amadeus preferred)

and travel documentation processes. Excellent communication skills (email, phone, and client-facing). Strong organizational, time-management, and multitasking abilities. Proven problem-solving skills with the ability to handle urgent and last-minute changes. Proficiency in

MS Office

(Word, Excel, PowerPoint).
Job Type: Full-time

Benefits:

Flexible schedule

Paid sick time

Paid time off

Work Location: In person

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person