Safar Wanderlust is a leading youth travel company that curates adventurous and memorable journeys across
India and International destinations
. We are known for our seamless group trips, exceptional customer service, and a passionate travel community. At Safar Wanderlust, we don't just plan trips--we create unforgettable stories.
Role Overview:
As a Travel Operations Intern, you will be responsible for assisting customers with both
domestic and international travel processes
. From pre-booking inquiries to post-booking support, you will ensure smooth communication, accurate information sharing, and a delightful travel experience. This role is perfect for individuals passionate about travel, customer interaction, and problem-solving.
Key Responsibilities:
Handle incoming calls and emails regarding
domestic and international travel inquiries
Assist customers with trip details, visa guidance, booking procedures, and itinerary information
Coordinate with internal teams and travel partners to provide updated and accurate details
Maintain and update customer interaction records in company databases
Follow up with leads to convert inquiries into bookings
Provide on-ground support to clients before and during their trips
Ensure customer satisfaction by offering timely, professional, and solution-oriented responses
Requirements:
Currently pursuing a degree/diploma in
Travel & Tourism, Hospitality, or a related field
Strong communication skills in
English and Hindi
(knowledge of additional languages is a plus)
Confident email and phone etiquette for both domestic & international client interactions
Basic knowledge of
visa processes, passports, and international travel documentation
(preferred)
Good computer skills with familiarity in MS Excel, Word, and email tools
Ability to multitask, prioritize, and work in a fast-paced environment
Preferred Qualifications:
Previous experience in
customer service, travel operations, or ticketing
(preferred but not mandatory)
Passion for both
domestic and international travel
Knowledge of travel portals or GDS (Global Distribution System) will be an added advantage
Ability to work independently and collaboratively within a team
What You'll Gain:
Hands-on experience in
domestic & international travel operations
Exposure to handling
visa, booking, and travel documentation processes
Internship certificate & Letter of Recommendation based on performance
Learn the end-to-end process of managing trips--from inquiry to execution
Networking opportunities in the travel and tourism industry
Free Trip from Company
for top-performing interns
How to Apply:
Send your resume to
hire@safarwanderlust.com
or contact us at
+91 92025 70569
Job Type: Full-time
Pay: ₹5,000.00 - ₹10,000.00 per month
Work Location: In person
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